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Sage UBS | Windows | macOS | FingerTec - Ticket

OS-Support

Fingertec

We provide New Purchase, technical support and training for the following softwares and you may also ask for a quote on a TAS or Door Access Hardwares.
  • TCMS V3
    TCMS V3 is a powerful time and attendance designed based on FingerTec’s years of experience in the industry. Loaded with all features of its predecessor TCMS V2, TCMS V3 offers more amazing features on MS Access and MySQL platforms. MS Access is intended for a simpler data management and straight forward installations while MySQL is designed for a much larger database management.
  • Ingress Software
    Ingress is an integrated access control management application designed exclusively for FingerTec devices. It runs on the common MS Windows operating environment and the software is a complete solution for centralizing, managing, and monitoring door activities of all FingerTec devices. Bundled with the Ingressus Controller, Ingress is an advanced, easy to use, and IT-friendly software that provides comprehensive access control features such as real-time monitoring, database administration and report management, all within a single unified system.

Sage UBS

We provide New Purchase, Sage Cover Renewals, technical support and training for the following softwares
  • Sage UBS Accounting & Billing
    GST Compliant Property Management Software. We provide solutions that: matches your industry needs; fits organisational goals, requirements and IT infrastructure.
  • Sage UBS Inventory & Billing
    Makes stock control easier by putting the control back into your hands. Integrated seamlessly with Sage UBS Accounting.
  • Sage UBS Payroll
    Sage Payroll is a highly trusted solution which allows you to have complete control and visibility over your payroll.
  • Sage UBS Building Services Maintenance (BSM)
    Property Management Software. We provide solutions that: matches your industry needs; fits organisational goals, requirements and IT infrastructure.
  • Sage UBS Point Of Sales (POS)
    Design specially for businesses to manage a combination of rental and counter sales activities with the ability to provide updated inventory level and various reporting metrics to manage your business efficiently.

Windows

We provide New Purchase, technical support and training for the following softwares
  • Windows 7
  • Windows 8.1
  • Windows 10
  • Windows Server

macOS

We provide technical support and training for the following softwares
  • High Sierra
  • Mojave
  • Catalina

Please chose Your Preferred subscription plans

Single Ticket

Supported Software:
Sage UBS | Windows | macOS | FingerTec
Technical Support Ticket
RM 150
00 Per-Ticket
  • Single Issue/User/Computer/Company Ticket
  • 1 Ticket only - Valid For 24Hours
  • Remote Support Based Via Internet
  • Support Teamviewer 13 Only
  • Monday to Friday 9:30am to 6:30pm Support Time
  • SLA 4 to 5 Hours

Monthly Ticket

Supported Software:
Sage UBS | Windows | macOS | FingerTec
Technical Support Ticket
RM 300
00 Monthly
  • Single User/Computer/Company Ticket
  • Unlimited Ticket only - Valid For 1 Month
    (Monthly Renewal)
  • Remote Support Based Via Internet
  • Support Teamviewer 13 Only
  • Monday to Saturday 9:30am to 6:30pm
    SUPPORT
  • SLA 3 to 4 Hours
  • *Contract for 1 Year, early cancelation will incur 20% penalty of remaining months
Popular

Yearly Ticket

Supported Software:
Sage UBS | Windows | macOS | FingerTec
Technical Support Ticket
RM 2,399
00 Yearly
  • Unlimited User/Computer/Company Ticket
  • Unlimited Ticket only - Valid For 1 Year
    (Yearly Renewal)
  • Remote Support Based Via Internet
  • Support Teamviewer 13 Only
  • 24/7 Support
  • SLA 1 to 2 Hours
Most Value

Please chose Your Preferred Pre-Limted Lifetime plans

Mini OS Ticket

Supported Software:
Sage UBS | Windows | macOS | FingerTec
Technical Support Ticket
RM 499
00 Lifetime
  • Single User/Computer/Company Ticket
  • 6 Ticket only - LIFETIME
  • Remote Support Based Via Internet
  • Support Teamviewer 13 Only
  • Monday to Friday 9:30am to 6:30pm
    SUPPORT
  • SLA 4 to 5 Hours
Lifetime

Pro Ticket

Supported Software:
Sage UBS | Windows | macOS | FingerTec
Technical Support Ticket
RM 899
00 Lifetime
  • Single User/Computer/Company Ticket
  • 12 Ticket only - LIFETIME
  • Remote Support Based Via Internet
  • Support Teamviewer 13 Only
  • Monday to Friday 9:30am to 6:30pm
    SUPPORT
  • SLA 4 to 5 Hours
Lifetime

IMPORTANT NOTICE!
Please do you own backup, before creating any tickets. We will not be responsible for any lost or damages of your data or software or hardware during or after the Remote Support

Plugin's License Renewals

WP-Plugins

WordPress plugins

WordPress plugins are bits of software that can be uploaded to to extend and expand the functionality of your WordPress site. Note: One of the primary advantages of using the self-hosted version of WordPress from WordPress.org is the ability to upload and use plugins on your WordPress site.

WordPress plugins

We only use Clean Coded Plugins. Non Bloated and High Performances. We Do Not Use Nulled Programs.

Please Chose Your Preferred Subscription Plans​

Basic Plugin License

Based On Your Quotation | Invoice | Agreement
RM 500
00 Yearly
  • 1 Year Plugin Support
  • 1 Year Plugin Updates

Advance Plugin License

Based On Your Quotation | Invoice | Agreement
RM 1,000
00 Yearly
  • 1 Year Plugin Support
  • 1 Year Plugin Updates

Pro Plugin License

Based On Your Quotation | Invoice | Agreement
RM 2,000
00 Yearly
  • 1 Year Plugin Support
  • 1 Year Plugin Updates

Website Maintenance Support Plan - ticket

WP-Support

What is This ?

Website maintenance is the act of regularly checking your website for issues and mistakes and keeping it updated and relevant. This should be done on a consistent basis in order to keep your website healthy, encourage continued traffic growth, and strengthen your SEO and Google rankings.

Keeping a website well maintained and attractive is important to companies big and small in order to engage and retain customers. It’s easy for businesses, especially startups, to cut corners and let a few tasks slide.

Website maintenance can easily become one of those things as it doesn’t always present immediate issues. However, just like your health can fall apart if you go too long without a regular check up, so can the health of your website.

Regular monitoring of your website is a must for keeping your business running smoothly.

what would we do ?

  • Check that all of your pages are loading without errors 
  • Run a backup and make sure a previous version of your site is stored
  • Make updates to website software and plugins
  • Check that all of your forms are running properly
  • Remove any spam comments from pages and posts
  • Check your pages to see if there are any broken links
  • Search for 404 errors and fix or redirect
  • Check the load speed of your website and ensure that nothing is bogging it down
  • Review your security scans and make sure nothing is out of place
  • Analyze website statistics from the previous month (+PLUS)
  • Check your blog to see if there are any articles that could be updated (+PLUS)
  • Check graphics and image Compression (+PLUS)
  • Review SEO and meta titles and descriptions to ensure they are as effective as possible (+PLUS)
  • Test and tweak popups, forms, and calls to action (+PLUS)
  • Review your workload for efficiencies to see if anything can be automated (+PLUS)
  • Test your website on all devices and browsers to see if it displays correctly
  • Review advertising and marketing campaigns to see if anything needs to be changed or updated. (+PLUS)
  • Restore a previous version of the website to check your backup health
  • Update any reference to the current year
  • Review each page for content accuracy, grammar, typos, and relevancy
  • Ensure that your website domain name is renewed *Applicable if Domain is Under US
  • Ensure that your websites SSL is renewed *Applicable if hosted Under Us
  • Consider whether a website design update is due
  • Review all of your top performing blog articles and see if they can be updated with new content (+PLUS)
  • Update pages with SEO, and traffic monitoring. (+PLUS)
  • Make minor design changes (+PLUS)
  • Change Banners Designs (+PLUS)
  • Valunerbilty Monitoring
  • Update Contents as needed (+PLUS)
  • Fix JS/PHP/CSS/HTML Codes as needed
  • Database Optimisation. 
  • Cache Preloading

A Proper Website Maintenance Plan Is a Circle

As you can see from our checklist, website maintenance should be a consistent part of your business. It grows on itself, and if not correctly implemented, can cause some serious problems and setbacks to your potential growth and business health.

Staying on top of website health takes awareness and organization. This is particularly the case for a large site with hundreds (or even thousands) of pages.

With the introduction of new tools to make website building easier, website sizes are growing each year. While it’s easy to add pages to most websites, it’s not as easy to keep all of your pages in a good state.

All that to say: keep on top of your website maintenance.

Why Is It Important to Do Website Maintenance?

Many new businesses already have a lot on their plates without worrying about constantly checking in on their website. It’s tempting to buy a domain name, throw up something temporary, and just worry about it later. There are many reasons why this is not a good idea. Maintaining a current, healthy, and active website is important for a number of reasons.

We Do the heavy lifting!

SEO

The whole point to starting a business is to have customers, clients, or an audience. To drive traffic to your website, you’ll need to keep it regularly updated. Google wants to rank websites that have the most relevant and up-to-date information on their search engine results page . They may even de-index your website entirely if it hasn’t been updated recently enough and if they suspect it has been infected by malware. You must keep your website regularly updated with current content, news, keywords, and articles in order to rank well in search results. Regularly website maintenance is invaluable for SEO strategy.

Customer Attraction/Engagement

If your website is gaining traction and traffic, it’s important to keep those potential customers. If they aren’t able to find what they are looking for, current information and relevant content, there is a good chance you’ll lose interest quickly. In order for your website to be the useful tool you want, you’ll need to ensure it is free from typos and grammar issues, has any and all information a customer could want, and looks engaging and consistent.

Keep up with Trends in Design and Technology

The sleeker your website is, the more you’ll convince potential customers that you are their ultimate choice. If you’re staying on top of your website maintenance, you’ll also have the opportunity to be an early adopter of new website technology that will help the back-end run more smoothly. If you’re installing software updates regularly, you’ll be able to take advantage of new features that install along with the updates. You’ll also be able to tweak your design to stay on top of the latest website looks. It’s far more tempting to employ a company with a polished and modern website than one that looks like it hopped on a time travel device from 2003.

Security

This is the single most important reason to keep website maintenance on your radar, particularly if your website is storing any form of customer information. If you are using a website building platform like WordPress or Wix, you must ensure that you are installing regular software updates and security patches. It can be easy and attractive for hackers to find and target websites that have sat dormant for too long.

Corporate Image

It’s becoming more and more simple to create a website that looks well-designed and professional. There is an expectation for a professional website from professional companies. If your website doesn’t deliver on the promise of professionalism, your customers will often go elsewhere.

Your Sanity

Your website is a very important element of your business. If it is up-to-date and running smoothly, it can be a valuable support and asset. If it is not in a good state, it can cost you dearly. Once you are behind on your maintenance needs, it can be quite the process to bring the website back up to speed. Sometimes, if your maintenance has been ignored for too long, it is easier just to scrap everything and rebuild from the scratch. Do yourself and your business a favor by staying on top of your website. This will repay you with simple ease of mind.

Paying for Website Maintenance Services: The Advantages

Now that we’ve established that website maintenance is a must for websites of any size, it’s time to discuss the advantages to employing someone else to do that maintenance. You can, of course, take on these tasks yourself, but it will save time and stress to pay an agency for several reasons.

  • You’ll be hiring a team of experts who take care of these tasks every day. They know what to look for and what to expect.
  • You can focus on other areas of your business that need your attention.
  • Hiring an outside agency is cost-effective and can scale with your company. Your package will reflect the needs of your company.

Please Chose Your Preferred Subscription Plans​ For Web Maintenance

Single WP Ticket Maintenance

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 150
00 Per-Ticket
  • Any One Services in the "What We Do Listing" *Without the (+PLUS)
  • 1 Ticket only - Valid For 24Hours
  • Monday to Friday 9:30am to 6:30pm Support Time
  • SLA 4 to 5 Hours

Monthly WP Ticket Maintenance

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 400
00 Monthly
  • All The Services in the "What We Do Listing" *Without the (+PLUS)
  • Unlimited Ticket only - Valid For 1 Month
    (Monthly Renewal)
  • Monday to Saturday 9:30am to 6:30pm Support Time
  • SLA 3 to 4 Hours
  • *Contract for 1 Year, early cancelation will incur 20% penalty of remaining months

Yearly WP Ticket Maintenance

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 5,000
00 Yearly
  • All The Services in the "What We Do Listing" *Without the (+PLUS)
  • Unlimited Ticket only - Valid For 1 Year
    (Yearly Renewal)
  • Plugin License Renewal - Up to RM1,000.00 * Inclusive
  • 24/7 Support
  • SLA 1 to 2 Hours
Flex-Price

Please Chose Your Preferred Subscription Plans​ For Web Maintenance Plus

Single WP Ticket PLUS

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 250
00 Per-Ticket
  • Any One Services in the "What We Do Listing"
  • 1 Ticket only - Valid For 24Hours
  • Monday to Friday 9:30am to 6:30pm Support Time
  • SLA 4 to 5 Hours

Monthly WP Ticket PLUS

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 750
00 Monthly
  • All The Services in the "What We Do Listing"
  • Unlimited Ticket only - Valid For 1 Month
    (Monthly Renewal)
  • Monday to Saturday 9:30am to 6:30pm Support Time
  • SLA 3 to 4 Hours
  • *Contract for 1 Year, early cancelation will incur 20% penalty of remaining months

Yearly WP Ticket PLUS

Website Support WordPress for Single Domain *not inclusive Sub-Domains
RM 8,999
00 Yearly
  • All The Services in the "What We Do Listing"
  • Unlimited Ticket only - Valid For 1 Year
    (Yearly Renewal)
  • Plugin License Renewal - Up to RM2,000.00 * Inclusive
  • 24/7 Support
  • SLA 1 to 2 Hours
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