Single WP Ticket (+PLUS)
Website Support
For Technical Support for the following
Website Support WordPress for Single Domain *not inclusive Sub-Domains
- 1 Ticket only – Valid For 24Hours
- Check that all of your pages are loading without errors
- Run a backup and make sure a previous version of your site is stored
- Make updates to website software and plugins
- Check that all of your forms are running properly
- Remove any spam comments from pages and posts
- Check your pages to see if there are any broken links
- Search for 404 errors and fix or redirect
- Check the load speed of your website and ensure that nothing is bogging it down
- Review your security scans and make sure nothing is out of place
- Analyze website statistics from the previous month (+PLUS)
- Check your blog to see if there are any articles that could be updated (+PLUS)
- Check graphics and image Compression (+PLUS)
- Review SEO and meta titles and descriptions to ensure they are as effective as possible (+PLUS)
- Test and tweak popups, forms, and calls to action (+PLUS)
- Review your workload for efficiencies to see if anything can be automated (+PLUS)
- Test your website on all devices and browsers to see if it displays correctly
- Review advertising and marketing campaigns to see if anything needs to be changed or updated. (+PLUS)
- Restore a previous version of the website to check your backup health
- Update any reference to the current year
- Review each page for content accuracy, grammar, typos, and relevancy
- Ensure that your website domain name is renewed *Applicable if Domain is Under US
- Ensure that your websites SSL is renewed *Applicable if hosted Under Us
- Consider whether a website design update is due
- Review all of your top performing blog articles and see if they can be updated with new content (+PLUS)
- Update pages with SEO, and traffic monitoring. (+PLUS)
- Make minor design changes (+PLUS)
- Change Banners Designs (+PLUS)
- Valunerbilty Monitoring
- Update Contents as needed (+PLUS)
- Fix JS/PHP/CSS/HTML Codes as needed
- Database Optimisation.
- Cache Preloading
Single Ticket – Any Two Of the Above List OR Below List
*Applicable if hosted by Us
- CMS Panel Management (Plesk or CPanel) *Inclusive Email/Hosting/Domain
- Backup & Monitor Security
Support Time: Monday to Friday 9:30am to 6:30pm
SLA: 4 to 5 Hours
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