Monthly WP Ticket Maintenance

RM400.00 / month

This product can only be purchased by members.

Monthly WP Ticket Maintenance

Website Support

For Technical Support for the following

Website Support WordPress for Single Domain *not inclusive Sub-Domains

  1. Unlimited Ticket only – Valid For 1 Month (Monthly Renewal)
  2. Check that all of your pages are loading without errors 
  3. Run a backup and make sure a previous version of your site is stored
  4. Make updates to website software and plugins
  5. Check that all of your forms are running properly
  6. Remove any spam comments from pages and posts
  7. Check your pages to see if there are any broken links
  8. Search for 404 errors and fix or redirect
  9. Check the load speed of your website and ensure that nothing is bogging it down
  10. Review your security scans and make sure nothing is out of place
  11. Test your website on all devices and browsers to see if it displays correctly
  12. Restore a previous version of the website to check your backup health
  13. Update any reference to the current year
  14. Review each page for content accuracy, grammar, typos, and relevancy
  15. Ensure that your website domain name is renewed *Applicable if Domain is Under US
  16. Ensure that your websites SSL is renewed *Applicable if hosted Under Us
  17. Consider whether a website design update is due
  18. Valunerbilty Monitoring
  19. Fix JS/PHP/CSS/HTML Codes as needed
  20. Database Optimisation.
  21. Cache Preloading

*Applicable if hosted by Us

  1. CMS Panel Management (Plesk or CPanel) *Inclusive Email/Hosting/Domain
  2. Backup & Monitor Security

Support Time: Monday to Saturday 9:30am to 6:30pm

SLA: 3 to 4 Hours 

*Contract for 1 Year, early cancelation will incur 20% penalty of remaining months

Terms & Conditions

 

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